How Symbl.ai got ahead of the AI boom with investments in Cybersecurity and Data Privacy
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Symbl.ai raised over $20M in funding from Amazon, TechStars, Crosscut Ventures and more to create human conversational intelligence ahead of the trend. With a remote team working across multiple continents, they identified the need for cybersecurity, data privacy and compliance that would protect the data that flowed through their system and built trust with customers. VioletX built a lean, ongoing security program that put automation and efficiency at the center.
Customer
Category
Solution
Execution
EXECUTION
Symbl.ai engaged with VioletX to bring on a Chief Information Security Officer early. This allowed them to make technology choices, bring expertise to their customers in the security phase of procurement, and build out security practices of their own. They also knew, from customers and founder expertise, that a SOC2 report would be crucial in building trust with both mid-market and enterprise customers.
PROJECT RESULT
Symbl.ai was able to get ahead and stay ahead of the AI boom. They have become a leader in their industry when it comes to Cybersecurity and partner with enterprise companies. Moving across product lines, they have been able to build conversational intelligence, LLM products and more. Within data and AI, customers must see evidence of a mature cybersecurity program and posture. Symbl.ai has been able to achieve customer trust.