How Symbl.ai mastered SOC2 with VioletX and Vanta
Execution
Symbl.ai engaged with VioletX to bring on a Chief Information Security Officer early. This allowed them to make technology choices, bring expertise to their customers in the security phase of procurement, and build out security practices of their own.
They also knew, from customers and founder expertise, that a SOC2 report would be crucial in building trust with both mid-market and enterprise customers.
Key projects helped them to achieve their goals:
- Vanta setup and ongoing management for continuous compliance
- AWS integration to Vanta
- From the AWS integration with Vanta, IAM guidance, ECR and security group updates
- Ongoing strategy and execution from VioletX across critical security projects
- Cross-company culture building with Slack support and live training
What our clients say.
I’ve worked with VioletX across 2 companies now and they’ve provided thorough guidance, documentation and training that has allowed us improve our security policies and process. In healthcare, security is such an important component and VioletX helped us to get a deep, nuanced understanding so we could know where we’re at today and how to enhance our system as our business grows.
VioletX has been wonderful to work with. They are extremely responsive and professional. VioletX gives us the peace of mind that our data is safe.
An incident response plan is critical for any business to continue operations in the event of an emergency, especially in the case of a cybersecurity attack. Using realistic scenarios, VioletX's insights helped ServiceTitan staff to understand the nuances that result in a successful incident response. One that reduces downtime, maintains public trust, and follows regulatory compliance.
Working with VioletX is a great experience. They are responsive, collaborative and knowledgeable during all stages of our engagement. I am very grateful for their willingness to educate not only me but my entire company on the importance of cybersecurity. Ten out of ten would recommend to others!
VioletX does not try to force fit us into a rigid philosophy. When we found them, we had turned down many vendors. They were the first to say, "We are going to build something that fits you."
My leadership team told me that we were
passively shopping to be acquired. Things moved fast and I needed backup. VioletX professionalized our program in month.
Working with a Virtual CISO has given me the opportunity to take on cyber for my company. Vx fills in the blanks of information I don't know and I can take it from there.
I like to approve of every legal agreement that leaves our company. That said, hiring VioletX has been a huge weight off. I trust them to navigate customer closes for me.